Frequently Asked Questions
Everything you need to know about your THREE NAILS performance gear.
What is the typical shipping timeframe for orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
How do I initiate a return or exchange?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Simply visit our online Return Portal with your order number and zip code to start the process.
Does THREE NAILS offer international shipping?
Yes, we ship our premium athletic apparel worldwide. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.
How should I care for my performance apparel to ensure longevity?
To maintain the technical integrity of our fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Afterpay and Sezzle.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.